FAQs

Orders & Delivery:

1. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery nationwide across Pakistan.

2. How long does delivery take?
Orders are delivered within 2–4 working days, depending on your city.

3. Is there any delivery charge?
Delivery is free on orders above Rs. 10,000. Standard charges apply below that.

Exchange & Returns:

4. What if the size doesn’t fit?
We offer an easy exchange process. You can request a size exchange within 7 days of delivery.

5. Can I return the product?
We currently offer exchanges only. If you receive a damaged or incorrect item, we will ensure it is replaced with a new and correct piece.

Product & Quality:

6. What is the quality of your products?
All our products are crafted with premium fabrics, designed for comfort, durability, and a refined look.

7. Will the product look exactly like the pictures?
Yes, all product images are captured in-house to ensure accuracy in colour, fit, and detailing.

Payments & Confirmation:

8. Why do I need to pay an advance?
To ensure serious orders and avoid cancellations, a small confirmation amount is required. This helps us maintain fast and reliable delivery for all customers.

Support:

9. How can I contact you?
For assistance, you can contact us on WhatsApp at 0336 1076840 or connect with us on Instagram. We’re here to help.